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Jim Sullivan

The Restaurant Brokers interview Jim Sullivan!

Jim Sullivan and the importance of training

Restaurant Reality: The importance of Training

If you haven't read Jim's blog post" 13 Sure-Fire, Guaranteed Ways to Go Out Of Business", you should, it's a must-read for anyone in the industry!

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Jim Sullivan
Jim Sullivan
Maybe you’ve seen him on CNN, NBC, ABC, Fox News, or the Food Network. Maybe you’ve read his insights on strengthening Leadership, Performance and Profitability in the Wall Street Journal, New York Times, USA Today, or Fast Company and Inc. Over 750,000 leaders, executives and franchisees worldwide have read his newsletters, books, or columns and seen his DVDs, webinars, e-learning programs and live seminars.
Jim Sullivan, CEO and Founder of, is a veteran of over 20 years in the hospitality and retail industries. He’s worked for and with companies as distinct as Walt Disney Company, Target, McDonald’s, Apple, and Starbucks. Not a “theorist”, Jim is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful leadership, sales, marketing, and customer service programs for the “Top 200” foodservice and retail chains.
He’s the author of two books that have sold over 400,000 copies worldwide, including the best-sellers  Fundamentals: 9 Ways to Be Brilliant at the Basics and MultiUnit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams.  His DVDs called Jumpstart! The Art of Effective Pre-Shift Meetings and The Shift: are being used in over 30,000 restaurants worldwide.   
Jim is an award-winning restaurant operator, a visiting professor at Penn State University, Purdue, the University of Delaware, Cal Poly and the Culinary Institute of America. has offices in Denver, Appleton, Wis and London. You can reach Jim by visiting
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